ezMATRIX sales tax
decision making tool

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Frequently asked questions.

As a seller, why should I be concerned about my sales tax collection responsibilities?
State law imposes a sales tax collection responsibility on a company that is doing business in the state. By failing to register and collect sales tax, a company can be assessed for the sales tax it failed to collect from its customers plus penalties and interest. Further, officers of the company can be held personally liable for any outstanding sales and use tax liabilities.

As a purchaser, how would my company benefit by subscribing to ezMATRIX ?
Each year, companies invest significant dollars in their technology spend.  By subscribing to ezMATRIX you can assure that you are properly structuring these types of transactions to assure that your company is minimizing sales and use taxes on these purchases. ezMATRIX provides the nuances particular to each state, including exemptions for alternative delivery methods, alternative sourcing options, and  taxability exceptions related to services that may be deemed part of the sale.

Why does my company need ezMATRIX ?
Sales and use tax exposure is a significant issue for SOFTWARE RELATED TRANSACTIONS. Sales tax laws vary significantly from state to state and are constantly changing. Therefore, it is not uncommon for a company to improperly collect sales tax from its customers. Each year, software companies are assessed for sales taxes that they failed to properly collect from their customers plus penalties and interest; as are purchasers for sales taxes their vendors failed to charge them. ezMATRIX provides your company the tools you need to properly invoice your customers or to properly accrue use tax on SOFTWARE RELATED TRANSACTIONS.

What is included in my subscription?
ezMATRIX provides you the tools you need to make state by state sales tax decisions in the states in which your company is doing business. In addition to the taxability matrices for the products and services you invoice, ezMATRIX also includes a section dedicated to educational content. The focus of this section is to teach you the foundations of sales and use taxes, so that you can administer the sales and use tax function for your company. Sections are dedicated to a variety of topics, including nexus, determining exposure, participating in amnesty and voluntary disclosure programs, as well as sales tax nuances applicable to SOFTWARE RELATED TRANSACTIONS. Additionally, a subscription to ezMATRIX provides you access to its Member Forum, which provides you with a resource to discuss questions you have with others for SOFTWARE RELATED TRANSACTIONS on an anonymous basis.

How do I subscribe?
Call us at (215) 837-9767 or e-mail us at contact@industrysalestax.com.

My Company's software license agreement includes a provision designated, "Taxes," which provides that the licensee is responsible for all taxes. As a seller, do I need to collect sales taxes?
This provision is fairly common in software license agreements. This provision does not absolve your company of its responsibility to collect sales and use taxes. If your company undergoes a sales and use tax audit, it could be assessed for the sales tax you failed to collect plus penalties and interest.

Can I license just one state?
Due to the nature of SOFTWARE RELATED TRANSACTIONS, most companies are operating as multi-state taxpayers from a sales and use tax perspective. As a result, a single state option is not available.

Are local sales and use taxes included in ezMATRIX ?
Most local taxes are administered by their respective state. As a result, many localities follow their state's sales and use tax provisions. Exceptions do exist. ezMATRIX provides only the state guidelines, but provides notes throughout to inform you of when you may need to consider other types of sales and use taxes, and where available, provides appropriate links to the city and county web sites to assist you.

As a seller, why does my company have to collect sales tax in a state if we don't have a location in the state?
Companies are required to collect sales tax if they have nexus in a state. Nexus refers to the degree or extent of activity a taxpayer has in a state that subjects them to the state's taxing jurisdiction. From a sales and use tax perspective, nexus is an extremely low threshold. Soliciting sales in a state, through some form of physical presence (i.e., an employee or sales representative) is enough to create a sales

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