ISTS Training

Live-on-site sales and use tax training for you and your staff.

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ISTS offers live-on-site sales and use tax training for you and your staff. Programs can be customized to meet your training needs, both in content and duration; and most programs qualify for CPE credits.
Click here for a live-on-site sales and use tax training session.


Customized training programs to meet your needs.

Educating your personnel in the area of sales and use taxation is a cost effective way of providing value to your organization.

 • Avoid common mistakes that often result in significant sales and use tax audit assessments.
 • Learn the skills required to handle day to day issues and minimize audit risks.
 • Learn how to avoid common audit management mistakes.
 • Flexible scheduling is provided (half or full day, quarterly tax technical updates, etc.).
 • Most of our training qualifies for continuing professional education (“CPE”) credits.

Customized Content
Our approach is to tailor course content to the needs of your organization and personnel (basic to advanced).
 • Fundamentals of sales and use taxation, including nexus and tax base.
 • Compliance and administrative issues, including return preparation and exemption certificate compliance.
 • Audit management, including a focused discussion on best practices.
 • Timely tax technical updates for your industry.

Our Instructors
Our Lead Instructor is Carolynn Kranz. Carolynn is a nationally recognized specialist in the area of sales and use taxation.

Carolynn has over thirty years of experience in state and local taxation, coupled with over seven years of experience in federal taxation. Carolynn’s experience includes over eleven years in public accounting, working primarily for Big 4 Firms.

Carolynn is a frequent national speaker on multi-state sales and use tax matters for various professional organizations; and is an adjunct professor in the graduate tax program of a Philadelphia based university.

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